FAQ Sentinel Hasp

Description:

Can not open Admin Control Center due to SERVER_RESPONSE_CLOSE

Content:

When trying to open ACC (http://localhost:1947),the following Server Error "The server closed the connection while reading the response.Contact your system administrator. (SERVER_RESPONSE_CLOSE)" is displayed.
In order to access to ACC, check your browser setting as follows:
1.Open Internet Explorer -> tools -> Internet Options, go to "Connection"tab, press on "Lan Settings".
2.In case "Use a proxy server for your LAN" is checked, the"Bypass Proxy server for local addresses" should be checked as well.

Product:

HASP

Last Reviewed on:

11/28/2010

 

Question:

Command-line driver installer stays in memory when using -cm or -nomsg switches

Answer:

Command-line driver installer stays in memory when using -cm or -nomsg switches

Summary

When installing the command-line version of the HASP Device Driver for Windows, the process stays in the memory after completing the installation. No error message is displayed, as expected when using the aforementioned switches.

More Info

This known issue (TD #4863) is planned to be solved in the next release.

Workaround

To terminate this process, either use the Task Manager or reboot the machine. However, this is not essential, as the hanged process doesn't affect functionality and can be safely ignored. Another option you can use is to download from the contrib. site a fixed –cm switch.

Applies to

  • HASP4 command-line driver - hinstall.exe v4.102.5.22
  • HASP HL command-line driver - haspdinst.exe v5.22

Note: This issue also applies to the Hardlock driver installer.

 

Product:

HASP

Last Reviewed on:

06/28/2007
Created On: 06/28/2007 Doc Id: 16446 Version: 1 Release Date: 06/28/2007

 

Question:

How many users can connect to a software that is protected by HASP Net 250+? Is it unlimited?

Answer:

It is unlimited and was tested up to 250 users.

The implications of simultaneous multiple License Manager calls might affect the performances of legacy (HASP4 & HASP HL – Not SRM) License Manager.

Product:

HASP

Last Reviewed on:

08/24/2009
Created On: 08/24/2009 Doc Id: 14581 Release Date: 08/24/2009

 

Description:

HASP on Ubuntu 9.10

Content:

This tech tip is for queries on how to run HASP keys on Ubuntu 9.10 as the driver we have on our website is officially supported until 8.04 only.

Following are 2 workarounds which have worked for some customers:

1) sudo mount --bind /dev/bus/ /proc/bus/
sudo ln -s /sys/kernel/debug/usb/devices /proc/bus/usb/devices

This appears to work OK but does have the downside of hiding /proc/bus.

Note:aksusbd must be restarted after key insertion otherwise the new key is not detected. Removal instead is detected fine.

2) Using sed replace two paths hardcoded into /usr/sbin/aksusbd as below:

/proc/bus/usb/ --> /dev/bus/usb/

/proc/bus/usb/devices --> /proc/bus/usb/devices

By doing this we have the HASP working without need of the mount commands in (1).


NOTE: These workarounds are till SRM 5.0 release only.

Operating System:

Ubuntu 9.10

Product:

HASP

Last Reviewed on:

05/10/2010
Created On: 05/10/2010 Doc Id: 17396 Release Date: 05/10/2010

 

Description:

HASP support for Windows 7

Question:

If different HASP components supported on Windows 7 operating system?

Answer:

Hardlock and H4: Only Run-time, and only with latest API versions will be supported with Win7.

HASP SRM:
Enduser side will be supported. Meaning the protected application with API and Envelope will be supported. As for Runtime we already support it (5.75)

All of the vendor tools (BS, BSS, Envelope, ToolBox…) will not be officially supported on Win 7, however as per experience it works

Operating System:

Windows 7

Product:

HASP

Last Reviewed on:

01/04/2010
Created On: 01/04/2010 Doc Id: 16974 Release Date: 01/04/2010

 

Question:

HASP HL Memory Consumption

Answer:

Description:


While burning an order to a HASP SRM HL the following error appears.
Solution:


One of the reasons in which this error appears due to lack of memory space to encapsulate the licenses attributes.
When using a HASP HL, the memory containing the licenses is bound by the size  of physical memory chip which varies between the different hardware types. Except for the HASP HL Pro & Basic, all of the hardware  types have approximately 3700 Bytes  of memory for storing licenses

A license size is determined by the complexity of the license. The simplest license is a perpetual license locked to an HL key once adding more  attributes such as additional locking type as SL the license will consume more memory as it has more attributes from previous one.

Below you can find some test results demonstrating the different license types and how much licenses can be saved in the HL key.
Applies To:
HASP HL keys till HASP SRM v3.60

Product:

HASP

Last Reviewed on:

12/23/2008
Created On: 12/23/2008 Doc Id: 16686 Version: 1 Release Date: 12/23/2008

 

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